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Successful Channel Switching in Customer Service

Microlearning on Successful Channel Switching in Customer Service
  • Level: Beginner
  • Duration:  15 minutes
  • Author: ACE Academy
  • Learners: 95+

What's included?

  • Unique learning paths

    We guarantee you an exceptional experience with flexible learning paths and professional guidance
  • Video conferencing

    Enhance your virtual programs by allowing your learners to access high-quality live sessions through desktop and mobile
  • Discuss with others

    Participate in our online forum, share thoughts and ideas, increase connection, get help with your studies
Instructor

Floretta Stewart

Floretta Stewart is a solutions-oriented director with more than 15 years of experience in customer service and sales in a healthcare environment. Floretta has been recognized several times for having the highest revenues with various teams. A servant leader Floretta is known as a developer of people who is skilled at motivating and encouraging team members to grow and achieve while being their authentic selves. Adept at managing in a call center environment Floretta consistently creates an inclusive environment where everyone can belong and thrive.